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Call Recording, Call Center Recording, Call Recording Software India, Call Center Outsourcing

 

Go4Customer specialize in software development tools and applications, with emphasis on computer telephony software, predictive dialing systems and call center software. As a privately held company, we have had the privilege to serve quite a few major corporations as well as small businesses. We are dedicated to enhancing productivity and efficiency in corporate processes by creating and applying technology systems that integrate Telecom and Information Technology systems with Management objectives.

Call Recording Machine

Go4Customer Call Recording Machine  records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility.  

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Application Development

More often than not, our customer has a good idea of the problem, but may not know how to develop a solution. Our experience working with industry leaders in the development of their systems has given Momentum valuable insight into the possibilities for solving business challenges by applying Internet technologies. It has also given us the opportunity to experience the advantages and shortcomings of each of the possible solutions. 


Our main areas of application development include:

  • Automation of your company's work on the Internet/standalone computers
  • Inventory Control Systems
  • Production Control Systems
  • Financial Control Systems
  • Management Systems etc.
  • Internet-Ready software that can comfortably handle TCP/IP networks etc.
  • Database designing/management/administration
  • Any package MySQL, MS SQL, MS ACCESS, Oracle
  • Database mirroring
  • Optimizations/Normalization services etc.                                                                  Top

CRM Software

We develop Award-Winning customer relationship management (CRM) systems for mid to large size companies. If you've done your homework, you already know there are lots of CRM vendors to choose from. But we work on 80/20 Principle where we take care of both 80% and 20% of your customers and helping you to manage them in a better way concentrating more on 20% Customers. We help you to build lasting relationships with your customers while also increasing customer satisfaction. With us you can easily track and view all your communications and provide them with Real Person at your website when customer is searching for anything or is interested in talking to you  to ensure that your customers are never left waiting for a reply and gets prompt service which in turns helps you to improve your top line.

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IVR Outsourcing 

Go4Customer" has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, service and marketing expectations.

Go4Customer offers the satisfaction that comes from working with a technologically sound business partner who is committed to continually investing in people, processes, infrastructure and facilities, ensuring the highest levels of performance. We are committed to building scalable and repeatable business solutions & services ensuring customer success.


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